Description

JOB DESCRIPTION

Under the direction of the Laboratory Director, the Manager, Laboratory Operations will coordinate and oversee a wide variety of administrative, personnel and technical activities to ensure efficient operation of the Hospital Laboratory. Initiates new procedures as well as study, refine and modify established methods and techniques. Serves as a resource to the Leadership Team. Addresses complaints regarding laboratory functions and work with the Leadership team as well as staff to resolve identified problems. Provides direction and supervision to Section supervisors, Lead Technologists, and Technologists.

Responsibilities

• Oversees the operation of the Laboratory at Chilton Medical Center including Core Lab, Blood Bank, Phlebotomy and Point of Care
• Strong emphasis on quality management and strategic thinking in Laboratory Management is important. This role acts as the on-site administrative resource for the laboratory team
• Performs ongoing departmental monitoring to improve quality, workflow, staff productivity, and employee satisfaction and is responsible for the mentoring, coaching and development of direct reports
• Compares and administers departmental budgets, coordinate objectives and goals designed to improve the fiscal and organizations operation of the laboratory
• Responsible for daily operations of all sections of the laboratory including oversight of quality control, instrument maintenance, scheduling of personnel, policy interpretation and counseling, inventory and reference laboratory testing
• Is specifically responsible for all projects assigned by the director, completes projects assigned, reports and evaluations within the requested time frame
• Maintains a high quality work environment necessary for excellent patient care by ensuring the standards set forth by agencies of laboratory accreditation and licensure are met
• Maintain professional working relationships with all other departments through proper communication techniques
• Resolves problems by consulting with pathologists, other laboratory managers, technical coordinators, laboratory directors, and customer care team
• Coordinates regularly scheduled team meetings with department supervisors, leads and staff; establishes other communication pathways and reviews for effectiveness
• Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments.

Availability

• The Laboratory Manager is not required to be on-site at all times testing is performed. However, they must be available to the laboratory on an as needed basis to provide consultation via telephone or electronic means.

Reapportions of Duties

• If the laboratory manager reapportions performance of his responsibilities, they remain responsible for ensuring that all duties are properly performed.

QUALIFICATIONS

• Must meet current CAP requirements for a laboratory supervisor
• Bachelor's degree in medical technology, or in a physical, chemical, biological, or clinical laboratory science and 5+ years in high complexity testing in CLIA/CAP environment
• ASCP certification or equivalent
• Master's Degree (MBA, MHA) preferred
• Minimum of six (6) years clinical laboratory experience which is inclusive of three (3) years of laboratory supervisory experience.

ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• CentraState Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for "Millennials" Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet® recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program® identifies superior quality in nursing care and is the highest national honor for nursing excellence.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

ABOUT THE TEAM

At Atlantic Health System, we have skilled medical technicians who can collect blood for diagnostic and screening purposes in a family-friendly environment. Laboratories are open any time during regular business hours. COVID-19 testing is available at some Atlantic Health System outpatient laboratories and centers, as well as a sensory room in the Atlantic Health Children's Specialty Center at Morristown offers a calming space to help make your family's lab visit a caring and compassionate experience.